Sample for testing will be accepted during office working hours on all week days, except on holidays, working hours are :
Monday to Thursday - 9.00 a.m. to 1.00 p.m.
& Saturday 1.30 p.m. to 5.30 p.m

Test charges are payable strictly in advance at the time of submitting the samples. In any case, no test will be started till payment is received. cheques are to be drawn in favour of "WOOL RESEARCH ASSOCIATION".

Sufficient quantity of samples, as shown in the schedule of charges for tests , should be submitted alongwith an application for requisite tests.

The Test Report shall be based on Samples as received In their own interest, the clients should make it certain that the samples represent the bulk.Samples for moisture estimation will be accepted only in airtight packing and test report will bear the remark as received Alternatively, WRA may depute their person subject to circumstances prevailing itself to draw samples and seal them in airtight packing.

If specifically requested, testing house staff will be deputed to draw the samples. special charges for samples drawing will be decided by the association in each case and these also will have to be paid in advance.

Samples must be clearly 'MARKED' and 'LABELLED' at the time of submitting them.

If samples are to be tested to some definite specifications,instructions in this regard in writing must be submitted alongwith the samples

Sample for test will not be accepted if it is felt that their condition is such as to render the results unreliable one if the size is below the recommended one.

Tests not mentioned in the schedule will be carried out, if necessary equipment is available; charges for such case will be decided by the association

In the normal course, only two copies of the Test Report will be supplied Additional copies will be supplied at Rs. 40/- per copy

In all matters regarding acceptance, rejection, priority in testing, etc. the decision of the association will be final

The above rules & regulations and the schedule of charges are subject to change without previous notice.

All tests will be undertaken subject to the condition that no legal responsibility is attached to the association for test reports issued and findings given therein.

Normally, test reports will be issued within 15 days of receipt of samples, however, if the number of samples and the number of tests to be carried out are large, WRA Test House has the authority to decide the period of testing.

On Party's request the resting of samples will be undertaken on priority or urgent basis, on payment of one and half times the NORMAL charges. In case of urgent samples if the reports are delayed the charges will be 'NORMAL'. A same day service (within one working day) is also available on certain tests at two and half times the list price for selective tests only.

Telex, Cable, Facsimile and/or postage cost as incurred, are for account of clients.

Daily pick up and delivery services is available to clients in specific request.

The WRA Test House will take all possible care as regards samples received for testing; however, it will not be responsible for any loss or damage which may occur. The sample will be preserved for ONE MONTH after completing the test.

All samples or goods must be delivered to and removed from the association by the party on whose behalf the tests will be carried out, but they may be forwarded by post /courier at the party's expense and risk. the association assumes no responsibility for delay or damage or loss of samples or reports sent by post.

The contents of test reports and correspondence with clients will be kept strictly confidential.

The material remaining after test will not be returned unless a specific request is made by the party at the time of submitting the sample for test.

Special consultancy charges will also include type of work , work involved, man-hours spent and procurement of raw material, if any.